|Frequently Asked Questions (FAQ)
|What is it? / Why is it better than what I'm currently using?
|Skin care for men?
|How and why should I perform a patch test?
|Are your products "hypoallergenic"?
|Are your products "alcohol
|15 ml? How long will that last?
|How should I care for my Green Leaf Essentials™ products?
|The expiration date has past. Can I still use it?
|Are your ingredients aromatherapy or therapeutic
|How do I apply it?
|What's the difference between Original Facial
Revitalizer and Ultra Facial Revitalizer?
|Does Original Facial Revitalizer
and Ultra Facial Revitalizer reduce wrinkles?
|Why does it smell differently from last time
I ordered it?
|Do your products stain clothing?
|I can't shake it out fast enough. How do I get it out of the bottle?
|What is causing my product smell stale before the expiration
date has passed?
Customer Service Information
How do I return the product for a refund?
Do you sell or ship outside the United States?
How do I purchase products for resale in my retail store or professional
|Are your blue glass bottles recyclable?
What is it? / Why is it better than what I'm currently
If you are not using Green Leaf Essentials™,
what you have can probably be characterized as bottles of cheap
The prices you paid for
them has nothing to do with the chemicals inside but rather their
Today, it seems every cosmetics and skin care products manufacturer
claims to have essential oils or some sort of botanical ingredients.
Typically they use less expensive
and less effective substitutes extracted from more common species
of plants or industrial grade, fortified essential oils at ineffective
concentrations. They enhance existing product labels with a couple
of botanical ingredients but continue to use dozens
of inexpensive chemicals, artificial coloring and preservatives.
Green Leaf Essentials™ skin care products combine the
highest quality, pure, 100% natural essential oils from the USA
with no added chemicals, artificial preservatives
or coloring. This is what sets Green Leaf Essentials™
products apart from all other products. All the ingredients we
use are carefully chosen and blended to work together, improving
the appearance, providing a moisture barrier, conditioning,
visibly smoothing the skin, reducing fine lines and wrinkles,
and improving the look of prematurely aging and sun damaged skin.
Green Leaf Essentials™ skin
care works on all skin types and is mild enough for use on sensitive
or irritated skin. Our products
moisturize, tone, condition and visibly smooth the skin. Green
Leaf Essentials™ skin care products improves all skin types.
If you are already familiar with essential oils: We use several
essential oils to address the same skin appearance problem. This
is why our products are more effective. Our products contain
two to five times more kinds of essential oils than typical products.
However, we balance the concentrations so they can be used daily,
even on sensitive or
Skin care for men?
What is nice about Green Leaf Essentials™ products
is that they are not gender specific. They are clear oils that
color (make up) to your skin.
- Hands, Elbows and Feet Conditioner is very popular
- Dry Skin Conditioner is for men with extra dry sensitive facial
skin. It is an excellent aftershave conditioner that does
not cause irritation or burning that alcohol based
- Original Body Conditioner is an excellent all-purpose deodorizing
conditioner that does not cause drying irritation or burning.
- Ultra Body Conditioner is for men with dryer skin. It also
makes an excellent all purpose body conditioner with more
emollients with more Pink Grapefruit oil for a fresh scent.
How and why should I perform a patch test?
The U. S. FDA reported: "Nearly one-quarter of the people
questioned in FDA's 1994 cosmetics survey responded "yes" to
having suffered an allergic reaction to personal care products,
and eye shadows."
Somebody is always allergic to something. Some people may be
sensitive to an ingredient in our products even though we took
care to help insure our products will work
for the widest population. All of our ingredients are derived
from botanical sources, some of which are common food items.
If you have a food allergy and our ingredients are from the same
you will probably get a reaction.
be sure you are
not sensitive to one of our ingredients, you
perform a patch test. Simply put
forearm and monitor that area for 24 hours. In the unlikely event
that irritation or adverse effects occur, do not use that product
and return it for a refund.
If, after 24 hours, you do not have any reaction then you can
be sure it is safe to use on you. However, you should still discontinue
use immediately if you develop any irritation in the future from continued
Are your products "hypoallergenic"?
The term hypoallergenic has many different meanings. Here is
what the U. S. FDA has on the subject: Hypoallergenic
We take care to research our ingredients and we choose them
based on their suitability for everyday use on the widest population
possible. We select ingredients with the objective
of producing an effective finished product with the minimum potential for causing
allergic reactions. This does not guarantee that the product
will not cause an allergic
in some individuals as people are allergic to a wide array of
Are your products "alcohol
Yes. Wait. No. Actually, it depends on what you mean. "Alcohol
free" has a very specific meaning in cosmetic labeling.
Here is what the U. S. FDA has on the subject: Alcohol Free
We do not add any type of alcohol to any of our current products.
However, some of the component chemicals in essential oils are
from the alcohol family of chemicals. These alcohols do not dry
the skin nor, in our products, do they produce a burning sensation
like ethyl alcohol or isopropyl alcohol can.
15 ml? How long
will that last?
For an example, let us suppose that you are referring to Original
Facial Revitalizer, 15 ml and you have an oily complexion. One
per day would be
recommended for you. That little 1/2 oz. bottle has about 450
drops. If you use an average of 4 drops
before 112 days which is about 16 weeks! Your actual usage will
Applications of the body conditioner products require more
drops to cover presumably larger areas. Your actual usage will
How should I care for my Green
Leaf Essentials™ products?
KEEP OUT OF REACH OF CHILDREN. Our products are for external
use only and must not be taken internally by anyone including
children. Our products are not diluted enough to use on children
Keep the plastic dropper top in the bottle. If a child did find
flow may help minimize the amount they get out.
The expiration date has past. Can I still use it?
No. Discard the remaining amount and reorder a fresh,
full strength product but in a smaller bottle this time.
As your product ages, you will notice that it will become less
aromatic. When the oils are too old they will smell stale. Apply
it to your palm and smell it to make sure you are smelling the
actual product and not any dried product left on the
your product, the amount of air in the bottle will increase.
This will accelerate the expiration process.
goes stale before the expiration date, you can return it
free, fresh replacement.
Are your ingredients
aromatherapy or therapeutic grade?
Yes. You deserve the best.
Technically, there are
no "aromatherapy grade" or "therapeutic grade" standards.
We use the best ingredients just like aromatherapists do.
How do I apply it?
Generally, you apply Green Leaf Essentials™ products
when your skin needs it most, such as, immediately after sunning,
tanning, swimming bathing, showering, cleansing your face
or washing your hands. Also apply them when your skin will
the essential oils
the morning or just before bedtime.
Application frequency will also depend on your skin type. Each
product has different usage recommendations for each skin type.
Typically you apply them
once or twice daily.
To apply a very light amout you can apply it to wet skin. This
will help the products spread more easily.
Also see our safety page for more information.
What's the difference between Original
Facial Revitalizer and Ultra Facial Revitalizer?
Original Facial Revitalizer can be used on all skin types.
Your skin type dictates how and when
you apply the Original Facial
Revitalizer for best results. The carrier oils
absorb more readily.
Ultra Facial Revitalizer is for Normal to Dry, skin
types. Ultra Facial
slower so it provides a moisture barrier for a longer period
to help keep skin hydrated. It has more essential oils further
skin's appearance, minimizing fine lines, tightening, refining
the skin's appearance.
Ultra Facial Revitalizer has additional emollients and nutrients
from additional carrier oils and essential oils. This moisturizes
better, softens the more visible pronounced facial lines, and
improves the look of prematurely aged skin.
See our Product Selection by Skin Type matrix.
Does Original Facial
Revitalizer and Ultra Facial Revitalizer reduce wrinkles?
Yes. With regular use, Original Facial Revitalizer and Ultra
Facial Revitalizer will minimize and soften fine lines and winkles.
Try a Green Leaf Essentials™ facial revitalizer every
day for 6 weeks. If you do not notice a reduction in wrinkles
you can return the unused portion for a full refund.
If you would like to be scientific about it, take a close up
photograph before and after 6 weeks so you know it's working.
Send us the results we would love to see them.
Why does it smell slightly
differently from last time I ordered it?
One possibility is that you are comparing the aroma of the
old bottle to the new one. The ingredients in the new
bottle are fresher and more aromatic. If the bottle smells bad,
stale or has
significantly lost it's aroma then it is expired. Do not use
it. See 15 ml! How
long will that last? or The
expiration date has past. Can I still use it? or What
is causing my product smell stale before the expiration date
We are always looking for the freshest ingredients
from different sources and different parts of the world. There
variations in the essential oils are based on the extraction
methods used or different parts of the world where the plants
Occasionally, sources of essential oils are interrupted by social
strife, wars, political embargoes or crop failures.
The plants that essential oils are extracted from are subject
to seasonal growing variations just like grape growing seasons
affect the outcome of wine. The extraction methods are
also subject to slight variations. For example, steam
temperatures may be varied producing variations in the
We do not alter the essential oil concentrations to attempt
the exact same aroma. If it becomes
necessary to adjust our formulas due to ingredient availability,
we will label it as a new
product or new formulation.
Do your products stain clothing?
can apply our products to your skin then dress immediately.
There will not be enough product transferred from your skin to
your clothing to cause discoloration.
However, if you spill the products that have a deeper golden
color directly on light colored material, it can produce a pale
I can't shake it out fast enough.
How do I get it out of the #$!@#% bottle?
Each bottle has an integrated dropper top to minimize spills,
and to allow you to dispense a controlled amount without getting
product on the bottle threads.
There is no need to shake it out. Simply invert the bottle and
relax. In a few seconds, your Green Leaf Essentials™ product
will start dripping out the center tube. You can drip it directly
you or into your palm. You can place some on your
finger tip, then apply it.
If you like, you can remove the dropper top for pouring. When
you order directly from us, you can request bottles without the
tops in advance. See How should
I care for my Green Leaf Essentials™ products?
What is causing my product
smell stale before the expiration date has passed?
There are two things that can cause this:
1. The integrated dropper
top has a hole in the outer rim to let air into the bottle
as the product drips out. If something splashed or dripped
into the dropper top, it will get
This may reduce the shelf
life and cause the product to look cloudy.
2. However, a more likely problem, is that some product
got on the treads of the bottle and cap. See How
should I care for my Green Leaf Essentials™ products? There,
it built up and dried into a stale, sticky mess. That's
what you are smelling, not the product inside the bottle.
The product in the bottle is probably still good and you can
continue to use
this by spreading a drop in your palm to verify that it still
If neither of the two problems listed above are the case, you
can return the unused portion for a refund or replacement. See
How do I return the product for a refund?
|Customer Service Information
How do I return the product for a refund?
Within 60 days of your purchase, send
us an e-mail to
Include your name, address and phone number and your order
number if you have it. In the e-mail explain what you want
to return and why. Please know that no
matter what you reason
give for the return, you will get a refund. We would appreciate
an honest reason so we can improve our products and service with
your feedback. We will
reply with instructions on
to return the unused portion. Alternatively, you can call us
at (847) 680-1099 Jeannette.
Do you sell or ship outside the United States?
No. However, we will soon. Please send us an e-mail to
and let us know where you are and that you are interested so
we know to start in your country sooner.
How do we buy Green Leaf Essential™
brand products for resale in our retail store or professional
Let us know you are interested. Send an e-mail to
we will have a sales person call.
Are your blue glass bottles recyclable?
Yes. Most communities specify
that you should sort the blue glass with the green or mixed
glass. Some communities don't recycle blue glass. Contact
your local recycling company, service or local government to
determine how to recycle
blue glass in your neighborhood. Remember to separate the plastic
caps and dropper tops from the glass bottles before recycling.